Motivating staff is beneficial to both employer and employee
In my universe, the
higher the reward, the worse the performance. Since I came to this world over
three decades ago, money has never motivated me, at all, but I must admit that
my emotions do. Staff motivation is a vital factor in a staff’s ability to
perform at work and excel in their careers. With managers being key to the
development of this motivation, the interaction of managers and staffs in the
offices is worthy of analysis. I spent my last night reading a recent study
that showed how manager- staff relationships influence working motivation.
Small technology companies, when staff enter a new working environment, they get
more engrossed in outside activities and enter “puberty of employment,” is
often the point when staff lose motivation.
Approximately 2,000 staff and 100
managers at 25 SMEs were followed for the study, which included a
questionnaire, office observations and video recordings of manager-staff
interactions. The study reached four main findings that human resource experts
should note. First, the quality is crucial determinant for staffs’ motivation.
In dominant environments that ranges from strict, judging, structural,
determined, organized and cooperative environments that range from friendly,
humorous, understanding and patient managers were significantly influenced
whether staff developed autonomous motivation, which happens when employees are
driven by self-determination and inherent values to achieve career goal. This
contrasts with controlled motivation from external sources that drive a staff
to achieve professional’s goal. Interestingly, contrary to the findings
numerous studies, controlled motivation proved positive for motivating staff.
The study show staffs’ appreciate
“push” from managers to finish tasks and according to the study it seemed
eventually to contribute to the development of autonomous motivation, making
controlled motivation as important and constructive as autonomous motivation.
Nevertheless, it’s important to instill a sense of self-determination in employees.
It is advisable to be sensitive to varying situations and adapt their levels of
dominance and cooperativeness accordingly. At the start of the working year,
staffs’ perceived their managers as dominant and were unsatisfied with their
relationships. As time went by, managers and employees alike reported levels of
a balanced situation, leading to a greater level of satisfaction among staff.
Stimulating employee motivation is a major role of managers. Office situations
and staffs’ reactions should always be the starting points for managers to
adapt their styles. Luckily for me I’m fully motivated.
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